Privacy policy

01Information and use

We handle organization account and event records, optional visitor contact details, event photos and settings, and limited service data such as timestamps, status, security signals, and support messages.

We use this information to operate and secure accounts and events, create and deliver requested images, provide support, prevent abuse, process payments, and meet legal obligations. We do not sell event photos, use them for targeted advertising, create biometric templates, or train our own general-purpose models with them.

02Images and storage

The organization running an event decides what to collect, who may see it, and whether cloud storage is enabled. When cloud storage is off, photos remain on the booth device for the visitor's session. When it is enabled, photos may be stored privately for galleries, email delivery, takeaway links, or an event wall after an authorized action.

Cloud photos are deleted automatically after 90 days by default; device-only photos are cleared when the session ends. Anyone with a takeaway or signed link may access its content until the link expires or the content is deleted.

03Organizations and minors

Snapstudioz is for organization administrators and event operators, not for children to create accounts or manage events. Organizations are responsible for their event instructions, notices, permissions, consent, safeguarding, sharing, and deletion practices, including any requirements for minors. We do not independently verify those permissions.

A parent, guardian, or participant should first ask the event organization to access, remove, or delete an image. If it cannot resolve the request, contact Snapstudioz support at support@snapstudioz.com. We may verify the requester's authority and the event before acting.

04Providers and security

Some styles run on Snapstudioz systems and others use selected image-processing providers. We share only the information needed to provide the service with storage, hosting, email, payment, security, analytics, and image-processing providers, or when law requires it. Providers may operate in other countries and follow their own terms.

We use reasonable safeguards, including authenticated access, access controls, private storage, limited-duration links, metadata removal, abuse prevention, and audit records. No online service is completely secure.

05Choices and changes

We use necessary session cookies and the website analytics described below, not advertising cookies. We may update this policy when the service, providers, or law changes; the current version is posted here. Questions, requests, or suspected misuse may be sent to support@snapstudioz.com.

Website analytics. We use Google Analytics and PostHog to understand how visitors use snapstudioz.com, such as which pages are viewed, which buttons are clicked, and which links or partner referral codes brought visitors here. These tools use first-party cookies or browser storage and collect information like pages visited, approximate location (city level), device and browser type, and how you arrived at our site. PostHog may also record anonymized session replays of how pages are used; text you type is masked and never recorded. We do not use advertising cookies or sell personal information.

Visitors in the EU, UK and Switzerland are not measured unless they accept the notice at the bottom of the page. If your browser sends a Global Privacy Control or Do Not Track signal, we do not measure your visit. You can also clear your choice by clearing this site's data in your browser, or opt out of Google Analytics on all sites with the Google Analytics opt-out add-on. Learn more in how Google uses information from sites that use its services and the PostHog privacy policy.